Telephone
Tel: +1-767-449-9254
Fax
Fax: +1-767-449-9257
General inquiries:
info@bancotrasatlantico.dm
Bank office
Financial Center, Roseau,
Commonwealth of Dominica, West Indies
Postal adress
P.O. Box 1324, Roseau,
Commonwealth of Dominica, West Indies
Preventing Online Fraud
Websites and Email
False Websites and Email Security Alerts. Fraudsters often create authentic-looking but false websites. Their purpose is to tempt users to enter personal information. This information will then be re-used to try and access your bank accounts. Fraudsters are increasingly turning to email to generate traffic to these websites.
Recently, customers of several financial institutions have received such emails and this activity is increasing. Such emails typically contain a link to a false website and mislead account holders to enter their logins and passwords on the pretence that security details have been updated, or passwords changed.
If you ever get an email containing an embedded link, and a request for you to enter your details, treat it as suspicious. Do not input any sensitive information that might help provide access to your accounts, even if the page appears legitimate. Please remember that Banco Trasatlantico Ltd will never send emails of this type to you.
To verify legitimacy of the webpage you can and should click on the padlock symbol in the right lower corner of your browser and verify the secure server certificate. If the padlock symbol is not even present, then it is obviously a fraudulent website, because all internet banking services use SSL encryption.
In case of any doubts please do not hesitate to contact us.



